- Initial approach:- Whenever a client is facing issue with the server he/she needs to report it through a call or email. He/She needs to share server credentials with us for finding the exact problem whether its related to our server or no.
- Duration of replacement for Mumbai location within 1 business day.
- Duration of replacement for Other location within 3 business days.
- All the components sold along with servers are genuine.
- Serverstack will not be responsible for any illegal activity performed on the server by the client who has purchased server from us.
- All billing related issues should be reported on [email protected]