1. Initial approach:- Whenever a client is facing issue with the server he/she needs to report it through a call or email. He/She needs to share server credentials with us for finding the exact problem whether its related to our server or no.
2. Duration of replacement for Mumbai location within 1 business day.
3. Duration of replacement for Other location within 3 business days
4. All the components sold along with servers are genuine.
5. Serverstack will not be responsible for any illegal activity performed on the server by the client who has purchased server from us.
6. All billing related issues should be reported on firstname.lastname@example.org.